This is post over due in timing but I still had it get it up to share my experience.
Have you ever gotten a hand written, personalized Thank You from a company you bought something from? I am not talking a note included in the package that says “Thanks!” I am talking a separate note that was mailed first class mail (not bulk mail!).
I bought a Groupon awhile back for Land’s End Canvas. I needed some new smaller shirts. I don’t buy many clothes for myself so this was a thrifty deal to get some nice shirts. I had never shopped Land’s End Canvas before but I had shopped Land’s End before and love their clothes. I took a chance. I order six shirts with my Groupon code. They all came and fit so nice … plus they are soooo soft. I love them.
Shortly after my order came a card came in the mail. I wasn’t sure what to think of it when it came because my order was fine and I hadn’t contacted Land’s End Canvas about any issues. Much to my surprise this is what I found …
It is a little hard to read in the picture so here is what it says (with the only modification being the email address written out to avoid spam to them) …
Just a note to thank you for your purchase and remind you that everything is Guaranteed Period. If you have questions or need help in any way, please one of us know. Our email is: nick at landsendcanvas dot com.
Customer Care Specialist
How do you beat that? I don’t think you do!
So thank you Land’s End Canvas for the personalized thank you note. It made my day to get it.
NOTE: This is not a paid post. This post is based solely on my opinion and my experience with this company. That being said I would LOVE to work with a company like this in the future here on Simply Living on a Budget! 😉